Cosmic Global - Notice history

It appears the connection between our primary network PoP and our server PoP is currently experiencing some issues. We have reached out almost immediately since the issue began, and are currently awaiting their resolution.

In the interim, Dallas connectivity will likely continue to go in and out until they fully resolve the issue. We'll update you as soon as we have one.

Hello,

Early this morning between 12AM-6AM Eastern Time, we identified and quickly reported numerous drops within the AMS region which caused other regions to potentially have some traffic issues as well. These drops were well past the scheduled maintenance period with our upstream GTT. We identified these issues to be within GTT circuits and have escalated them to their highest tier of support and are working with them to understand why this is happening and how they are quickly rectifying it.

For the time being, we are routing traffic around Europe as best as we can, and we have disabled GTT routing in the AMS region until we can confirm this has been fixed.

We are also signing with and bringing on a third upstream in the next few days which will help to optimize routing, increase capacity, and provide some support in an issue like this so we can alleviate the load from a carrier which is having issues.

We will provide more updates when we have them.

GTT is currently performing emergency maintenance in both Amsterdam and London, and just recently caused a drop of pop.

We are monitoring the situation, and have asked for more updates from them. We will update ASAP.

For now, we are diverting traffic to prevent any further issues.