Cosmic Global - Notice history

We have pushed fixes to all locations and are monitoring proactively to ensure all services fully stabilize and remain stable.

We have several engineers working on pushing out a full fix ASAP. Updates will follow as we have them for you.

The issue has been narrowed down, and we are diligently working on a permanent and full fix. We hope to have a more positive update to share soon.

We're currently investigating a similar disconnection event as last night. We're already working on a fix, and will update everyone soon. Thanks!

This incident is confirmed to be resolved. A post-mortem will follow shortly. We appreciate your patience during this time.This incident has been resolved.

This issue has been resolved as we have not experienced any issues since the 10 minute downtime. No further issues expected.

The services in Ashburn were restored shortly after posting this incident. We are monitoring currently.

We have located the issue, and implemented a temporary fix for the issue. As of now, traffic previously routing through Ashburn has been diverted to the next closest pop for your user. We are working on a full scale solution, and will have an update ASAP.

For now, things should be stable with slightly increased latency being possible. We will also be sharing a full scale RFO in the next few days.

No updates to share. Still working/investigating the issue.