Cosmic Global - Notice history

Hi everyone, During an emergency update to our DDoS mitigation systems, an error caused the automated rollback functionality to fail. As a result, the systems entered a continuous boot loop and, due to limited connectivity, were unable to restore the latest version automatically. What would typically be a five-second operation took over 15 minutes as we manually restored the systems.

Although we normally do not perform updates on weekends, a critical bug required an immediate fix to prevent potential issues later today. We appreciate your understanding. The situation has now been resolved, and no further impact is expected over the remainder of the weekend.

Thank you.

All degraded PoPs should have recovered/are recovering.

Ashburn and Amsterdam should be recovered. We are still working diligently.

We experienced an outage in London due to an unexpected ASIC restart on our Arista core router. We're doing a root cause analysis to determine the cause. We believe it is related to new capacity we had provisioned pending setup next week.

Everything is back online. Please feel free to reach out to our team if you have any questions.