Cosmic Global - Line card failure – Incident details

All systems operational

Line card failure

Resolved
Operational
Started 11 months agoLasted 1 hour 15 minutes

Affected

Network Points of Presence

Degraded performance from 12:50 AM to 1:43 AM, Operational from 1:43 AM to 12:32 PM

Los Angeles, California

Degraded performance from 12:50 AM to 1:43 AM, Operational from 1:43 AM to 12:32 PM

Updates
  • Postmortem
    UTC
    Postmortem

    Line card replacement was carried out shortly after, stabilizing services.

  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    A line card has failed in our LAX router. We are currently investigating this incident.