Cosmic Global - Line card failure – Incident details

Line card failure

Resolved1 hour 15 minutes

Affected

Network Points of Presence

Degraded performance from 12:50 AM to 1:43 AM, Operational from 1:43 AM to 12:32 PM

Los Angeles, California

Degraded performance from 12:50 AM to 1:43 AM, Operational from 1:43 AM to 12:32 PM

  • PostmortemUTC

    Line card replacement was carried out shortly after, stabilizing services.

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    A line card has failed in our LAX router. We are currently investigating this incident.