Cosmic Global - Outage in VA/DFW – Incident details

All systems operational

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Outage in VA/DFW

ResolvedPartial outage17 hours 37 minutes

Affected

Network Points of Presence

Partial outage from 4:03 AM to 9:41 PM

Dallas, Texas

Partial outage from 4:03 AM to 9:41 PM

Ashburn, Virginia

Partial outage from 4:03 AM to 9:41 PM

  • ResolvedUTC
    This incident has been resolved.
  • UpdateUTC

    We have located the issue, and implemented a temporary fix for the issue. As of now, traffic previously routing through Ashburn has been diverted to the next closest pop for your user. We are working on a full scale solution, and will have an update ASAP.

    For now, things should be stable with slightly increased latency being possible. We will also be sharing a full scale RFO in the next few days.

  • IdentifiedUTC

    No updates to share. Still working/investigating the issue.

  • InvestigatingUTC
    We are currently investigating this incident.