Cosmic Global - Small Disconnect in DFW Region – Incident details

Small Disconnect in DFW Region

Resolved
Operational
Started about 1 year agoLasted less than a minute

Affected

Network Points of Presence

Operational from 4:26 AM to 4:26 AM

Dallas, TX

Operational from 4:26 AM to 4:26 AM

Updates
  • Resolved
    Resolved

    Dear customers,

    In an attempt to resolve the packet loss issues we've been seeing for the last few days in Dallas, we made some routing changes to address the issues based on the data we have, but unfortunately it caused some heavy BGP turbulence causing a small Disconnect on certain connections in Dallas.

    We do not expect any further disconnects, and we should hopefully have a fix on our end for most of the packet loss issues you've been seeing. Thanks for your patience.